Cookies

We use cookies and similar tools across our websites to improve their performance and enhance your user experience. This policy explains how we do that.

Insofar as the information collected using cookies constitutes personal data, the provisions of the Privacy Policy shall apply and supplement this Cookie Policy.

 

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal information – for example, if you click to “remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

All cookies have expiration dates in them that determine how long they stay in your browser. Cookies can be removed in two ways: automatically, when they expire, or when you manually delete them.

 

What sort of cookies does the NIHP use?

This website uses the following cookies:

_ga, _gid, _gat, _first_pageview (Google Analytics)
_jsuid, cluid, unpoco (Clicky Analytics)

We use Clicky and Google Analytics to monitor traffic levels, search queries and visits to this website. Google and Clicky store IP address anonymously on its servers, and neither NIHP or Google and Clicky associate your IP address with any personally identifiable information. These cookies enable the analytics to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

_cfuid, Tawk, TawkConnectionTime (Tawk.to)
We use Tawk.to for our website live chat service.

fr (Facebook)
We use Facebook Connect for social media sharing.

Cookie Consent (Catapult)
A 60-day cookie is set in order to remember your preferences for Cookie Control purposes.

Generally, cookies perform up to four different functions:
Essential cookies (strictly necessary) – These cookies are essential for browsing our Website or strictly necessary for the provision of a service specifically requested by a user. The removal of this type of cookies can lead to navigation difficulties and is therefore strongly discouraged.

Session cookies – These are temporary cookies that expire (and are automatically erased) whenever you close your browser. We use session cookies to grant access to content and things you may have to log in to do.

Persistent cookies – These usually have an expiration date of between 13-24 months and thus stay in your browser until they expire, or until you manually delete them. We use persistent cookies for functionalities like remembering login details, which makes it possible for registered users to return to the site without having to log in. We also use persistent cookies to better understand usage patterns so we can improve the site for our customers. This information is anonymised – when we look at the data, in other words, we look at patterns, but we do not see individuals’ personally identified information (PII).

Analytics cookies (statistics) – These cookies are used to gather information about your use of the Website, in order to improve the content of the Website, make it more suitable to your needs and increase its usability. For example, these cookies show us the most visited pages of the Website or help to identify difficulties that may be encountered during navigation.

Preference cookies (performance) – These cookies collect information about your choices and preferences and make your navigation more pleasant and personalized. These cookies make it possible to memorize the language chosen during your first visit to our Website in order to personalize it accordingly.

NIHP may also use cookies, web beacons and similar technologies, and/or a third-party ad serving software, to collect non-personally identifiable information about users of our site and about activity that occurs within our site, and we may use this information to, among other things, serve targeted advertisements on our site. The information collected allows us to analyze how users use the site and to track user interests, trends and patterns. We also may use third-party advertising companies to target and serve some of the advertisements that appear on our site, and these companies likewise may use their own cookies, web beacons and similar technologies to collect non-personally identifiable information from users of our site. The information collected by these companies does not identify you personally and does not include your name, address, email address or telephone number. These companies may use that information, sometimes in conjunction with similar non-personally identifiable information gathered from other websites, to deliver advertisements on this site, and possibly on other websites (if the third-party advertising company operates an advertising network), tailored to match the perceived interests of consumers.

The collection and use of information by these companies is governed by the relevant third party’s privacy policy and is not covered by our privacy policy.

If you would like to learn more about how advertisers use these types of cookies or to choose not to receive them, please visit www.youronlinechoices.eu.

 

How can I configure, delete or disable cookies?

You can easily manage cookies from our website at any time by configuring your browser settings.

Each browser (Internet Explorer, Safari, Firefox, Google Chrome etc.) has its own cookie configuration mode. To learn about the procedure to follow concerning your navigator, view these “How to Manage Cookies” instructions.

Please remember that if you do choose to disable cookies, you may find that certain sections of this, and other websites, do not work as intended.

 

Why does the cookie message keep appearing?

If you close the banner and it reappears the next time you visit us, you most likely have cookies disabled. We use a persistent cookie to remember that you closed the banner, but this only works when cookies on our site are enabled. It will normally be set for 90 days before it needs your consent again.

 

Other questions

More details on cookies is available at www.allaboutcookies.org.

If you have any queries regarding this Cookie Policy please do not hesitate to contact us.

Last updated: 14 May 2018